Do I need to adjust the air intake.
There are many factors that must be taken into account. [...]
Why does the exhaust fan come on when I plug the unit in?
This is a purge feature to remove smoke in case [...]
What type of pellets should I use?
Pellet quality depends on the region of the country where [...]
How often should I replace my chisel?
Every Two Years or Every 4 to 6 Tons of [...]
How often should I clean my unit?
Depends on quality of pellets, amount of usage, and performance [...]
Why does unit push unburned pellets off platform?
The unit may need maintenance. The burn platform could need [...]
Why doesn’t my unit light consistently?
Cleaning the burn platform more frequently will allow the pellets [...]