When cleaning my fireplace should I remove all the ash?
For best performance, you should leave between a ½” – [...]
When does the brick need to be changed or replaced?
If the brick is crumbling completely through.
How do I clean the glass?
The best way to clean the glass is to let [...]
Smoke enters the room at start up when it is cold outside and the bypass is open.
The venting that takes the exhaust outside is cold not [...]
The blowers make a rattling noise when they turn on.
The blowers sit in brackets at the front of the [...]
The temperature on the readout (if equipped) says over 600 degrees but the blower is not on.
The temperature readout is telling you the temperature of the [...]
How often do I need to clean my chimney?
It should be inspected at least twice a year and [...]
Why do I get short burn times?
The primary cause is not enough wood being loaded into [...]
Why is my glass black?
Dirty glass is a result of poor draft, wet wood, [...]
How do I clean the catalytic combustor?
Travis Industries recommends using an ash vacuum with a soft [...]